Electronic Dog Fence/ Cat Fence Questions

How is Pet Stop different from other brands? 

No other system can match the range of patented, customizable features offered by Pet Stop. Coupled with hands-on training a 99.6% successful containment rating is attained- this is better than birth-control!


Does Pet Stop offer an Indoor system?

Yes. Our Indoor system is very effective as our Outdoor system. It is designed to customize areas of the home for your dog or cat to avoid rather than contain.


How does your warranty policy work?

When you buy a Pet Stop system, we're confident you're purchasing the best containment system on the market. The effectiveness of our products makes it possible for us to offer a Lifetime Warranty on our Outdoor Transmitters and Receivers and a 2 Year Warranty on our Indoor transmitter.  We simply offer you this; If you can find a more advanced pet fence system than Pet Stop®, we'll buy it for you.


How much does a Pet Stop® system cost?

No two systems are alike, that is why we offer FREE consultations at highly competitive pricing to ensure you get exactly the right sytem for your space and your pets. In addition, we offer discounts for multiple pets on the system.  System Packages offered by Pet Stop® of San Antonio are very competitive in pricing.  We feel that you will receive the most value for the purchase price.  We suggest you get estimates from all sources including traditional fencing and compare product features.


Do you offer D.I.Y. kits?



Do pet fencing systems really work?
With the proper training and professional installation, our fencing system is extremely effective.   If your pet is not contained within 30 days, we REFUND YOU THE COMPLETE PURCHASE PRICE!
How much training is involved?
Initially, we conduct a training session with you and your pet after installation of the fence.  Our training techniques are easy to follow and learn.  Results are seen on that initial training session, but require reinforcement over the next 2 weeks. 
Do I take part in the training process?
Absolutely. Your participation is a crucial part of the process. 
Does the correction hurt?
Like you, we love pets. All pets! The last thing we’d ever want to do is harm them. Our focus is keeping them safe, not hurting them. Clinical research tests have been conducted over the course of many years, the results proving that this type of correction is harmless. Our system is designed with your pet's comfort in mind, and the correction techniques we utilize work as a "startling effect" rather than inflicting any sort of pain.
Does Pet Stop work with cats?
Absolutely. We’re proud to have the smallest and lightest receiver which makes pet stop one of the most effective systems on the market for small dogs and cats. Electronic fence systems were originally designed with dogs in mind, but our feline containment program is very successful, especially in establishing cat-free zones within the home.
How do I take my pet outside the boundary?
We will instruct you on how to effectively take your pet on a venture outside your property's containment area, but this is best done only after your pet is properly acclimated to their new boundaries at home.
Are the receivers programmable to fit my animal’s weight, size, and temperament?
The Pet Stop® pet fence system contains over 5,000 settings that can be tailored to accommodate every kind of dog and cat and their  personalities. 
How long does the battery last? 
Battery life depends on how frequently your pet challenges the system. In most cases, the battery lasts from four to six months. Of course, when the battery runs low, Pet Stop's Flash Alert® will let you know when it's time to change your battery.
Do you have a battery plan?
Yes, we offer a "No Hassle" annual battery plan. Our plan batteries are shipped out every four months to ensure your pet remains safe. 
Are your receivers water-resistant?
Pet Stop® receivers are resistant to moisture, so it’s okay to keep it on while bathing your dog, or if they get wet in other ways such as during a sudden rainfall or an occational swim in the lake. Keep in mind that our receivers are only water resistant and not waterproof. If excessive exposure to water occurs, you should remove your pets receiver collar.  - Dishwasher top rack safe.


Still have questions? 

We're happy to answer any additional questions.

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